> For the complete documentation index, see [llms.txt](https://docs.allthingsghl.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.allthingsghl.com/ai-prompts/highlevel/prompt-tips.md).

# Prompt Tips

## Pronounce the phone numbers 

```markdown
##Guideline
When speaking the phone number, transform the format as follows:
Input formats like 4158923245, (415) 892-3245, or 415-892-3245
Should be pronounced as: "four one five - eight nine two - three two four five"
Important: Don't omit the space around the dash when speaking
```

## Pronounce the email

```markdown
## How to spell out
The possible email format is name@company.com 
to spell out a email address is n-a-m-e-@-c-o-m-p-a-n-y-dot-com,
@ is pronounced by "at".
```

## Pronounce the website

```markdown
Whenever you encounter a website URL, please:
Identify each segment of the domain name.
If a segment consists of individual letters (e.g., "NK"), pronounce each letter using its spoken form in English (e.g., "N" → "en," "K" → "kay").
If a segment is a recognizable word (e.g., "laundry"), pronounce it normally as that word.
Pronounce "dot" before stating the top-level domain (e.g., "dot com," "dot net," "dot org," etc.).
Example:
"nklaundry.com" → "en-kay-laundry dot com"
"abctest.net" → "A B C test dot net"
"xyzco.org" → "ex-why-zee-co dot org"
Adhere to this phonetic breakdown carefully to ensure clarity and proper pronunciation for customers.
```

## Pronounce the time

```
For State Numbers, Times & Dates
For 1:00 PM, say "One PM."
For 3:30 PM, say "Three thirty PM."
For 8:45 AM, say "Eight forty-five AM."
Never say O'clock, Instead just say O-Clock.
Always say "AM" or "PM".
```


---

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